Two Dollars of Our Fee Only Exist If You Hit Your Number. No Legacy Administrator Can Say That.

Think about the last time you looked at your claims administrator's invoice.

You were at 52 percent completion. The threshold in your settlement agreement was 80 percent. The administrator had sent the notices, collected the early signatures, and billed you for every one of them. Full price. Then the completion curve flattened, the administrator's playbook ran out, and somebody on your team said the words nobody wants to say out loud: "We might need to start calling these people ourselves."

The administrator got paid the same whether you hit 52 percent or 92 percent. Their invoice did not care about your threshold. Their model had no reason to.

That is the thing I kept coming back to when we built GroupSettle's pricing.

The $2 That Changes Everything

GroupSettle charges $9.99 per fully signed claimant. "Fully signed" means the release and the closing statement are both executed, not just one. That fee covers campaign customer service, signature procurement, and funds disbursement. There is a $1,200 minimum per matter.

Here is where it gets interesting. If the matter reaches the firm's release threshold (whether that is 75, 80, or 85 percent), the rate steps up to $11.99 on every signed claimant, including the ones who signed on day one. That extra $2 per head is the threshold bonus.

If the matter misses? The firm pays $9.99 and nothing more. Part of our fee literally does not exist unless the firm gets to its number.

No legacy claims administrator ties a single dollar of its fee to whether you hit the threshold. Not Simpluris, not Angeion, not Epiq. They bill a flat per-claimant rate (usually $20 to $25) regardless of the outcome. Their revenue is the same at 50 percent completion as it is at 90 percent. That is not a criticism of their people. It is a description of their model.

Why We Can Afford to Put $2 on the Outcome

The honest answer is that we built the stack instead of renting it.

GroupSettle is a division of Send It By Text. Native document signing comes first: the release and closing statement live inside the same session the claimant opens, no redirect, no third-party e-sign vendor, no dropout. Then SMS and email campaigns run on our own infrastructure. Then the AI super agent handles over 80 percent of claimant inquiries by text and email, the unglamorous customer service work that keeps people moving through the funnel instead of stalling out. For the holdouts who will not read a text or open an email, AI voice picks up the last mile.

Legacy administrators license five or six separate vendors for those functions and mark each one up. That is why they charge $20 to $25 per claimant. GroupSettle owns every layer, so the marginal cost of running a high-touch completion campaign is low. We can run the engine at or near cost and still make the model work. Which means we can afford to put part of our fee on the outcome, because we are not bleeding margin on vendor invoices the way a legacy provider would be.

The threshold bonus is not generosity. It is a structural consequence of owning the technology.

The 50 Percent Problem, Revisited

Legacy claims administrators were built for class actions. In a class action, you send the notice, you wait, you process the claims that come in. That workflow translates to mass arbitration about as well as a fax machine translates to a group chat. It gets you roughly 50 percent completion and then the curve flattens.

At that point, the legacy admin has done what it knows how to do. The remaining claimants are the ones who need a second (or fifth) touch, who have a question about the release language, who opened the link on their phone and then closed the tab because the signing flow was clunky. Reaching those people requires persistence across channels, real-time customer service, and a document signing experience that does not lose them in transit.

GroupSettle treats that second half as the actual job. Completion is a funnel: native signing, SMS, email, AI super agent, AI voice. Every channel is owned, every handoff is internal, every claimant who stalls gets a different kind of nudge instead of the same notice again. In the matters we run, we see roughly 50 percent more effectiveness on completion compared to the legacy baseline. That is our observed experience, not a published study. But it is the experience that makes the threshold bonus possible.

If we stalled at 50 percent like legacy providers, the bonus would bankrupt us. We would be handing back $2 a head on every matter. The fact that we offer it at all is, I think, the most honest signal we can give about what we believe our completion engine actually does.

What the Bonus Really Tells You

Pricing reveals incentives. When your administrator charges $22 per claimant whether you hit your threshold or not, their incentive is volume: take more matters, bill more heads, move on. When $2 of the fee only materializes at the threshold, the incentive flips to completion. Every unsigned claimant is not just a miss for the firm. It is a miss for us.

That alignment is not something we bolt on with a marketing promise. It is built into the invoice. You can see it in the numbers after the matter closes.

Less than half the price of legacy. A fee component that only exists if you hit your number. And the structural reason behind both is the same: we own the stack, we run it at cost, and we built the model so that our best financial outcome and yours are the same outcome.