Your claimant portal lives on your firm's own domain (settlements.yourfirm.com). E-signature for releases and closing statements, daily SMS and email outreach that ratchets to the deadline, and fund disbursement. All under one roof, all our own tech.
You win the mass arb. Now you have 30,000 claimants who need to sign a release, a closing statement, verify their identity, and accept payment. Hit 80%, you collect. Miss it, the case unwinds. Legacy admins charge $20 to $25 a claimant whether or not you cross the line.
Legacy admins quote you "volume discounts" that still come out to $12 to $25 a claimant. We charge $9.99. Period. The bigger your case, the more obvious the gap.
| Claimants | Legacy Admin | MassARB by GroupSettle |
|---|---|---|
| 1,000 | $20–$25/ea $20,000–$25,000 total | $9.99/ea $9,990 total |
| 2,500 | $15–$20/ea $37,500–$50,000 total | $9.99/ea $24,975 total |
| 5,000 | $12–$18/ea $60,000–$90,000 total | $9.99/ea $49,950 total |
| 10,000 | $12–$15/ea $120,000–$150,000 total | $9.99/ea $99,900 total |
| 25,000 | $10–$14/ea $250,000–$350,000 total | $9.99/ea $249,750 total |
Pricing applies per signed claimant on matters meeting our standard engagement minimum. Final terms confirmed at matter setup.
Tell us what your settlement agreement requires. 80%. 90%. 95%. We work the matter end to end. We invoice nothing until your release count crosses that line.
The moment you hit it, $9.99 per signed claimant becomes due, including every release we collect after that. Miss the threshold, you owe us zero.
Six steps. Average claimant flow time: 90 seconds. Average matter setup time: under a week.
We stand up a subdomain like settlements.yourfirm.com with your firm's branding, your matter's release language, and your closing statement. Claimants land on your domain, not ours. Better trust, better completion. Live in 48 hours.
Two channels, one engine. Personalized release links land on day one. The cadence ratchets as the window closes, urgency stacks toward the deadline. This is where completion lives.
ESIGN-compliant signature, full audit trail, IP and device captured. Closing statement and release signed in the same session. Counterparties get copies in real time.
Verify name, address, and contact on the same screen. Flag mismatches. No third-party KYC tool, no separate vendor invoice.
If your firm's claimant disclosures authorize synthetic voice contact, our AI voice agents with branded caller ID can work the late holdouts. Optional layer, not the engine. Most matters complete on SMS and email alone.
E-check and physical check. 1099s, K-1s, escheatment reports, all handled. Live dashboard for your team end to end, exportable at any time.
Legacy admins pay separate vendors for SMS, e-signature, voice dialing, KYC, and disbursement, then mark it up. We built every piece in-house through Send It By Text. No middlemen, no margin stacking.
Send It By Text is our company. SMS, e-signature, voice, branded caller ID, dashboard, payment rails. Every layer is ours. No SaaS markup, no per-message fees we pass through.
Personalized SMS and email at scale, status updates, document re-sends, simple Q&A. AI handles the volume so the cost curve flattens. Humans handle exceptions and escalations.
We get paid when you hit your threshold. If we coast, we lose. We push to completion the same way you would. No one else's pricing model does this.
Legacy admins quote a base rate and then nickel-and-dime you for SMS bundles, e-sign packs, voice minutes, and tax forms. We don't. $9.99 covers all of it.
settlements.yourfirm.com, your brand, your matter.
Release + closing statement + amendments.
Daily cadence, unlimited sends, ratchets toward your deadline.
Branded caller ID, subject to your permission set.
Name, address, phone, email checks built in.
Disbursement included, fully reconciled.
Generated, filed, and mailed for you.
Real-time completion tracking, exportable.
"We've worked with the big-name administrators on TCPA and mass arb matters. GroupSettle is the first vendor whose pricing actually scales with our case economics. They built around our threshold, not theirs. And the tech is genuinely faster than what we were paying double for."
A mass arbitration claims administrator handles end-to-end claimant processing after settlement: outreach, release and closing statement collection, identity verification, fund disbursement, and tax reporting. MassARB by GroupSettle is a modern alternative to Simpluris, Angeion, and Epiq, priced at a flat $9.99 per signed claimant with threshold-aligned billing.
Because we don't have their cost structure. They license e-signature from one vendor, SMS from another, voice from a third, KYC from a fourth, then layer in account managers who don't touch the tech. Each vendor takes a cut.
We built every layer ourselves through Send It By Text. The infrastructure that runs your campaign is the same infrastructure we sell to enterprise customers. Marginal cost per claimant is low enough that $9.99 is profitable for us. The bigger your matter, the better it works for both of us.
You owe us nothing. Zero invoice. We've built the model around the assumption that we hit the number with you. If we don't, that's on us.
In practice, this aligns our team's effort with yours. Our case managers and AI campaigns are tuned for completion, not just contact attempts.
Both. The closing statement, the release, any amendments, supplemental affidavits, and any custom forms your matter requires. All ESIGN-compliant. All in a single claimant session. Counterparties get signed copies in real time.
Custom-branded portal in 48 hours. Full campaign launch within 5 to 7 business days once we have your claimant data and final document language. We can compress this for urgent matters.
Included. We generate, file with the IRS, and mail to claimants. State escheatment reporting is handled for stale checks. You get a clean audit package at the end of the matter.
Yours. The default setup is a subdomain of your firm's existing domain, typically something like settlements.yourfirm.com or release.yourfirm.com. We provision the subdomain, the SSL certificate, and the branded portal. Your IT team makes one DNS record change and we handle everything else.
Claimants land on your domain, see your firm's branding, and execute the release inside what feels like an extension of your firm. That trust signal directly moves completion rates, which is why we lead with it. A GroupSettle-hosted subdomain is also available as a fallback if your matter calls for it.
Yes. We perform the same administrative functions: claimant intake, notice, release collection, ID verification, fund disbursement, tax reporting, and audit. We carry standard E&O coverage and provide an independent audit trail for every matter. The difference is the cost structure and the threshold-aligned billing, not the scope of work.
Mass arbitration is our focus. We also support BIPA, TCPA, CIPA, VPPA, FDCPA, FCRA, EFTA, and data breach matters where the back-office workflow is structurally similar. If you're running coordinated individual claimant releases at scale, we can probably help.
Tell us about your case. We'll come back with a custom portal preview, a completion plan, and a written cost comparison against your current admin.
We respond within one business day. No sales call required to see pricing.