You have 6,000 claimants enrolled in a mass tort settlement. The participation threshold is 90%. You need 5,400 signatures to trigger the deal. You've been running your outreach campaign for eight weeks, and you're at 82%.

Then 340 of your claimants file EFAA motions arguing their claims involve sexual harassment or assault. A court agrees. Those claimants are no longer subject to arbitration at all.

Your denominator just changed. Your 82% completion rate didn't move, but the math underneath it did. And if you didn't see this coming, your enrollment campaign was built on a number that was never real.

The EFAA Is Not Just an Arbitration Problem. It's a Settlement Operations Problem.

The Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act lets claimants with qualifying claims void their arbitration agreements entirely. Congress passed it in 2022. Most plaintiff firms think of it as a litigation tool.

It is. But it's also a settlement enrollment variable that almost nobody is modeling.

Right now, parents in the Roblox and Discord child-safety litigation are arguing that EFAA applies to child sexual exploitation claims routed through arbitration. The companies want to compel arbitration in bellwether cases. Replies are due November 20, with a hearing set for January 13, 2027. The outcome will set a template.

But the operational question isn't whether EFAA applies. It's what happens to your participation threshold when it does.

The Denominator Problem

Settlement participation thresholds are straightforward in theory. You need X percent of eligible claimants to sign releases by a deadline. Hit the number, the deal closes. Miss it, the defendant can walk.

EFAA introduces a variable most settlement agreements weren't drafted to handle: claimants who are eligible for the settlement but who can unilaterally remove themselves from the arbitration framework that governs it.

Consider the math on a 5,000-claimant settlement with a 90% threshold:

Most settlement agreements don't contemplate this distinction. They were drafted before EFAA existed, or they were drafted by lawyers who treated EFAA as a litigation issue, not an enrollment operations issue.

Why This Matters for Your Outreach Campaign

The firms running mass tort enrollment campaigns are already solving a hard problem: getting thousands of people to sign documents they don't fully understand, on a timeline they didn't choose, through channels they might ignore. That's completion work. It requires persistence, multiple touchpoints, and infrastructure that can handle SMS, email, document signing, and voice outreach across months.

EFAA adds a triage layer on top of that.

If you have claimants whose underlying facts include sexual harassment or assault, you need to know that before you build your outreach cadence. Not because those claimants don't matter. Because they need a different workflow.

An EFAA-eligible claimant who stays in your settlement enrollment campaign is a claimant who might file a motion mid-campaign. That motion doesn't just affect their case. It affects your threshold math, your timeline, and potentially the defendant's willingness to keep the deal alive.

An EFAA-eligible claimant who gets triaged early can be routed to a separate track. You model them out of your denominator, build your completion campaign around the claimants who are staying, and handle the EFAA group through a parallel process that doesn't destabilize your enrollment numbers.

Three Things to Build Before Your Next Enrollment Campaign

1. A pre-enrollment EFAA screen. Before you launch outreach, flag every claimant whose claim facts could qualify under EFAA. This isn't a legal determination at the screening stage. It's a data-hygiene step. Tag them, separate them, and model your threshold with and without them.

2. A flexible denominator model. Run your completion projections on two tracks: one that assumes all EFAA-flagged claimants stay in the pool, and one that assumes they leave. If your campaign only hits threshold under the first scenario, you have a problem you can solve now instead of discovering it at week fourteen.

3. A parallel outreach workflow for EFAA-flagged claimants. These claimants may still want to participate in the settlement. But their outreach cadence, messaging, and document set may need to be different. If your admin stack can only run one workflow per campaign, you're going to lose these claimants or, worse, create confusion that slows down everyone else.

The Roblox Template

The Roblox and Discord litigation is the test case. Roughly 180 arbitration-related claims. Parents arguing EFAA applies to child sexual exploitation. Companies arguing the claims don't qualify. A January 2027 hearing that will produce the first major EFAA ruling in a coordinated proceeding.

Whatever the court decides, the operational precedent is already set. EFAA motions will become a standard tactic in any mass tort or mass arb campaign where a subset of claims involves sexual harassment or assault. That includes employment matters, platform liability cases, institutional abuse settlements, and any proceeding where the underlying conduct overlaps with EFAA's statutory scope.

If you're running inventory in any of those categories, you need to model the EFAA variable now. Not after the ruling. Not after a claimant files a motion mid-campaign. Now.

Completion Infrastructure Is the Fix

The firms that will handle this well are the ones that already treat enrollment as a completion problem, not a notice problem. They have outreach stacks that can segment claimants by category, run parallel workflows, and adjust denominator models in real time. They can send a different document set to a flagged claimant without disrupting the primary campaign. They can track which claimants are engaging, which are silent, and which are at risk of filing motions that change the math.

That's not a legal capability. It's an operational one. And it's the same capability that separates firms hitting 92% participation from firms stuck at 78% wondering what went wrong.

The EFAA didn't create the participation threshold problem. It just added a variable that makes the problem harder to solve without the right infrastructure.

This is the kind of enrollment modeling GroupSettle runs for plaintiff firms managing inventory across mass tort and mass arb campaigns. If you want to see how the math works on your matter, reach out to Kasia at (813) 737-7025 or visit masstort.groupsettle.com.

Harry Hedaya is the founder of Send It By Text, the native document signing, SMS, and email platform behind GroupSettle's mass arbitration completion stack. Their AI super agent handles over 80% of claimant inquiries on its own, which lifts engagement rates further. He works with plaintiff firms running live mass arb campaigns.