You have seen the invoice. Twenty-two dollars a head, maybe twenty-five. A matter with 4,000 claimants, and by the time the administrator sends its final bill, you are looking at six figures for a service that got roughly half the list across the finish line. The other half? That was somehow still your problem. You hit 52 percent completion, the threshold was 80, and the administrator's attitude was essentially: we sent the notices, we followed up, good luck with the rest.

That moment, the one where you realize you paid full price for a half-finished job, is the moment GroupSettle was built for.

The Price and What It Includes

GroupSettle charges $9.99 per fully signed claimant. "Fully signed" means the release and the closing statement are both executed, not just opened, not just viewed, both signed in one session. That $9.99 includes campaign customer service, signature procurement, and funds disbursement. There is a $1,200 minimum per matter.

The legacy rate for the same work runs $20 to $25 per claimant. That is not a number we invented. That is the range plaintiff firms tell us they pay, matter after matter, administrator after administrator.

So the obvious question is: how?

One Stack, Zero Markups

A legacy claims administrator needs to run an SMS campaign, so it licenses a messaging platform. It needs e-signatures, so it plugs in a signing vendor. It needs voice outreach, so it contracts a dialer. It needs KYC, so it pays another provider. It needs disbursement rails, so it integrates yet another. Five vendors, five contracts, five margins stacked on top of each other. Every one of those markups lands in the per-claimant fee the firm pays.

GroupSettle does not license any of it. Every layer of the stack, native document signing, SMS and email campaigns, AI voice outreach, the AI super agent that handles claimant customer service, KYC, and disbursement, is owned through Send It By Text. Built once. Maintained internally. No vendor markups. No margin stacking.

That is why the number is $9.99, not $22. It is not a promotional rate. It is not subsidized. It is not a loss leader designed to win the first matter and then creep upward. It is the structural cost of doing the job when you own the tools instead of renting them.

Cheaper and More Effective Are Not Supposed to Go Together

The usual assumption is that a lower price means a thinner service. Less outreach, fewer channels, slower response times. That logic holds when the vendor is cutting corners to hit a lower number. It falls apart when the vendor simply removed the cost layers that inflated the number in the first place.

In the matters we run, GroupSettle is roughly 50 percent more effective on completion than what firms report from legacy providers. The reason is not that we try harder (though we do). The reason is that the owned stack lets us treat completion as a funnel, not a single contact event. Native document signing keeps claimants in one session instead of bouncing them to a third-party tool where they drop off. SMS and email hit them in channels they actually use. The AI super agent handles over 80 percent of claimant inquiries over text and email, at any hour, so a question at 9 PM on a Tuesday gets answered at 9 PM on a Tuesday. AI voice reaches the holdouts who stopped reading texts three weeks ago.

Legacy administrators do not have most of these layers. And the ones they do have are rented, bolted on, and billed separately. That is why they stall at roughly 50 percent completion. It is not an effort problem. It is a design limit.

The Last $2 Is on Your Outcome

Here is the part that makes the pricing model make sense as a whole. If your matter hits its release threshold (the 75, 80, or 85 percent number in your settlement agreement), GroupSettle's rate steps up from $9.99 to $11.99 on every signed claimant, including the ones who signed early. Miss the threshold, and the firm pays $9.99, nothing more.

That $2 bonus only exists if the firm gets to its number. No legacy administrator ties a single dollar of its fee to the threshold. They collect the same $22 whether you finish at 48 percent or 92 percent. Their invoice does not know the difference.

GroupSettle can afford to put that $2 on the outcome precisely because it owns the stack and runs the completion engine at or near cost. The marginal expense of one more SMS, one more AI voice call, one more signed document is close to zero when you are not paying a vendor per transaction. That is the structural reason the bonus works. It is not generosity. It is math.

What $9.99 Actually Buys

To be specific about what is inside the fee, because vague claims deserve vague trust:

All of that for $9.99 per fully signed claimant, stepping to $11.99 if you hit your threshold. The $1,200 minimum applies.

The legacy administrator charges $20 to $25 for fewer channels, less persistence, and zero dollars tied to your outcome. The price gap is not a mystery. It is five vendor contracts you are no longer subsidizing.

If you want to see what $9.99 looks like on your next matter, talk to Kasia at (813) 737-7025 or price it at massarb.groupsettle.com.

Harry Hedaya is the founder of Send It By Text, the native document signing, SMS, and email platform behind GroupSettle's mass arbitration completion stack. Their AI super agent handles over 80% of claimant inquiries on its own, which lifts engagement rates further. He works with plaintiff firms running live mass arb campaigns.